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In this direct hire Hardware Support role, you will have the chance to join a long-standing employee-owned company in Irving, TX that offers a great culture, stability, and opportunity for growth.
Company Information:
Salary range 55K- 62K depending on experience
Responsibilities
Background Profile:
For immediate consideration APPLY today or send a resume to eric@the-finders.com
Hardware Support Technician
Irving, TX US
2026-02-05
2026-03-09
Employment Type:
Full Time
Job Number: 3532839
Salary or Pay Rate: 55000/year - 62000/year
Job Description
In this direct hire Hardware Support role, you will have the chance to join a long-standing employee-owned company in Irving, TX that offers a great culture, stability, and opportunity for growth.
Company Information:
- Been in business over 100 years
- Employs about 2000 nationally
- Offers excellent benefits including PTO, 401K w/impressive double-digit match, Health, PTO, Tuition, and more!
- On-site role with periodic paid travel to Austin
Salary range 55K- 62K depending on experience
Responsibilities
- Support position providing technical support for computer hardware, peripherals, mobile devices, hardware connectivity, desktop operating systems and software applications.
- Respond to user inquiries via phone, email, Teams Chat or ticketing systems.Â
- Responsible for setting up and troubleshooting all hardware, to include user workstations, laptops.
- Assisting with Conference room setups.
- Working with end users, to get their cell phones setup when needed.
- Coordinate with external vendors for major repairs and warranty work on laptops, PC’s and printers.
- Responsible for securing all hardware and verifying inventory.
- Escalate more complex or persistent problems to higher-level support staff when they cannot be resolved at the first tier.Â
Background Profile:
- At least 2 years of IT experience of either enterprise-level Service Desk role or Hardware Support role
- Associates Degree, A+, or MS certification required
- Experience with Windows Operating systems and efficient with Windows 11
- Basic network configurations or how to find network addresses and what to use to identify them
- Proficient use of all Microsoft Office Suite programs and Microsoft operating systems.
- Working knowledge of IOS setup for cellular devices.
- Must have excellent communication and customer service skills.
- Must be open to working on-site AND to travel to Austin (paid) periodically.
- Must be a US citizen to be considered as no sponsorship is available for this role.
For immediate consideration APPLY today or send a resume to eric@the-finders.com
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Discover exciting job opportunities in the vibrant city of Irving, Texas! Known for its diverse community and thriving economy, Irving offers endless possibilities for career growth and development. With its close proximity to Dallas Fort Worth International Airport, major corporations, and charming neighborhoods like Las Colinas, Irving is the perfect place to advance your career. Explore job listings in this bustling city and be part of the dynamic energy that surrounds attractions like the Toyota Music Factory, the Irving Arts Center, and the Mustangs of Las Colinas sculpture. Embrace the blend of Texan hospitality and cosmopolitan flair that makes Irving a truly exceptional place to work and live. Take the next step in your career journey and find your perfect match in Irving, Texas!