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Desktop Support Technician II - On-site Phoenix

Phoenix, AZ 85029

Employment Type: Contract to Hire Job Number: 1464276 Salary or Pay Rate: 25/hour - 27/hour

Job Description


In this On-site, Contract Desktop Support roles located in Northwest Phoenix, you will have the opportunity to provide great customer service, work with a great team of people, learn new skills, have stability & growth potential, and the timing couldn’t be better!




Company Information:
  • Been in business for over 100 years
  • Employs over 1000 people across the United States
  • Must be able to work On-site M-F 8am-5pm
  • Located in the 85029 zip code
  • Contract to Hire - W2 Only




Hourly Rate - 25.00/hr - $27.00/hr depending on experience




Responsibilities:
  • The Desktop Support Technician’s primary function is to provide hardware and software desktop support to 1000+ users geographically dispersed across multiple locations in the United States.
  • The position requires constant contact with users both in-person, email, and by telephone or other communication mechanisms daily.
  • In addition, the Desktop Support Technicians will work on large refresh, swap, imaging, shipping/receiving projects for new and existing employees across the country.




Background Profile:



  • Any industry certifications a plus – CompTIA A+, Network+, Security+, etc.
  • Must have at least 3 years of professional, enterprise IT support experience
  • Must be able to work in-office Monday – Friday 8am-5pm
  • Must be able to work independently, have great communication skills, and able to lift 50lbs.
  • Must be authorized to work in the United States without restrictions or the need of sponsorship.




Responsibilities:

 
  • Phone/Email/Hands-on Support
  • Overseeing refresh projects
  • Ticket management / Documentation
  • Imaging
  • Refresh
  • Office 365
  • Windows 10/11
  • Asset Management
  • Patching
  • Provisioning
  • Active Directory
  • VPN / Networking
  • Intune – Endpoint config management a plus
  • Azure a plus
  • Troubleshooting
  • Customer Service

 






Meet Your Recruiter

Eric Posner
Senior Talent Finder and Account Manager

Recruiting since: 2008

Alma mater: Arizona State University

Driven by his long-standing desire to serve, you can count on Eric to go the extra mile and build a relationship that withstands the test of time. As a Senior Talent Finder and Account Manager at The Finders, he leverages his technical and business acumen to help companies identify the market’s preeminent infrastructure, developer, and senior leadership personnel. Plus, countless job seekers benefit from Eric’s career path expertise, as well as his highly effective candidate advocacy. 

“I’ve always loved helping others. I worked in the restaurant industry for more than 15 years before falling in love with recruiting and many skills directly transferred, such as how to skill build, create rapport, multitask, work under pressure, communicate, understand people, and ensure that everyone has a positive experience.”

Spare time: Painting, outdoors, foodie

Sports: Arizona Cardinals, Phoenix Suns

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About Phoenix, AZ

Ready to elevate your career in the vibrant Phoenix, Arizona area? Explore our diverse job opportunities in this dynamic region known for its sunny skies, breathtaking desert landscapes, and thriving job market. Known as the Valley of the Sun, Phoenix boasts a unique mix of Southwestern charm and urban sophistication. Discover the bustling arts scene at the Phoenix Art Museum, catch a performance at the iconic Orpheum Theatre, or cheer on the Arizona Diamondbacks at Chase Field. With an array of outdoor activities in stunning parks like Camelback Mountain and Papago Park, plus delectable Southwestern cuisine to savor, there's no shortage of reasons to make Phoenix your professional playground. Browse our job listings today and unlock a world of career possibilities in this exciting region!