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Contract Desktop Support
Job Description
In this On-site, Contract Desktop Support role located in Northwest Phoenix, you will have the opportunity to provide great customer service, work with a great team of people, learn new skills, and the timing couldn’t be better!
Company Information:
- Been in business for over 100 years
- Employs over 1000 people across the United States
- W2 Contract or possibly Contract to Hire Opportunity
- Must be able to work On-site M-F 8am-5pm
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Hourly range: $25/hr - $27/hr depending on experience and tier
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Responsibilities:
- The Desktop Support Technician’s primary function is to provide hardware and software desktop support to 1000+ users geographically dispersed across multiple locations in the United States.
- The position requires constant contact with users both in-person, email, and by telephone or other communication mechanisms daily.
- In addition, the Desktop Support Technicians will work on large refresh, swap, imaging, shipping/receiving projects for new and existing employees across the country.
Background Profile:
- Prefer CompTIA A+ Certification
- Other certifications a plus – Network+, Security+, etc.
- Must have at least 3 years of professional, hands-on, enterprise IT support experience and have experience supporting up to 1000 users
- Must be able to work in-office Monday – Friday 8am-5pm
- Must be able to work independently, have great communication skills, and able to lift 50lbs.
- Must be authorized to work in the United States without restrictions or the need of sponsorship.
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Technical Responsibilities:
- Windows 10/11
- O365
- Overseeing refresh projects
- Ticket management / Documentation
- Image Creation
- Refresh
- Intune
- WDS/MDT
- Asset Management
- Patching
- Provisioning
- Active Directory
- VPN / Networking / LAN/WAN
- Endpoint config management
- Azure preferred
- Troubleshooting
- Customer Service
Meet Your Recruiter
Eric Posner
Senior Talent Finder and Account Manager
Recruiting since: 2008
Alma mater: Arizona State University
Driven by his long-standing desire to serve, you can count on Eric to go the extra mile and build a relationship that withstands the test of time. As a Senior Talent Finder and Account Manager at The Finders, he leverages his technical and business acumen to help companies identify the market’s preeminent infrastructure, developer, and senior leadership personnel. Plus, countless job seekers benefit from Eric’s career path expertise, as well as his highly effective candidate advocacy.
“I’ve always loved helping others. I worked in the restaurant industry for more than 15 years before falling in love with recruiting and many skills directly transferred, such as how to skill build, create rapport, multitask, work under pressure, communicate, understand people, and ensure that everyone has a positive experience.”
Spare time: Painting, outdoors, foodie
Sports: Arizona Cardinals, Phoenix Suns