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Bilingual Technical Support
Tempe, AZ US
Job Description
In this hybrid, Bi-lingual Contract Technical Support role, you have the chance to join a long-standing, employee-owned company in Phoenix and the timing couldn’t be better!
Company Information:
- Been in business over 100 years
- 3 Month W2 Contract (Possible it could go full-time)
- Great culture and leadership
- Hybrid Position – 3 days on-site / 2 Remote
- Must be able to commute to 85282
Pay rate - $20-$24/hr depending on experience
Responsibilities:
Main responsibilities will be to provide phone support to users to reset passwords and basic Windows troubleshooting. Average call volume – 60 calls a day
Background Profile:
- Must be bi-lingual in Spanish and English.
- At least an Associate’s degree in IT or related field preferred.
- Any technical certifications – such as CompTIA A+ a plus.
- Must have excellent communication and customer service skills.
- Windows OS experience is required, but training will be provided.
- Must be a US citizen to be considered, as no sponsorship is available for this role.
Meet Your Recruiter
Eric Posner
Senior Talent Finder and Account Manager
Recruiting since: 2008
Alma mater: Arizona State University
Driven by his long-standing desire to serve, you can count on Eric to go the extra mile and build a relationship that withstands the test of time. As a Senior Talent Finder and Account Manager at The Finders, he leverages his technical and business acumen to help companies identify the market’s preeminent infrastructure, developer, and senior leadership personnel. Plus, countless job seekers benefit from Eric’s career path expertise, as well as his highly effective candidate advocacy.
“I’ve always loved helping others. I worked in the restaurant industry for more than 15 years before falling in love with recruiting and many skills directly transferred, such as how to skill build, create rapport, multitask, work under pressure, communicate, understand people, and ensure that everyone has a positive experience.”
Spare time: Painting, outdoors, foodie
Sports: Arizona Cardinals, Phoenix Suns
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